Política de envío

It is possible USPS could be experiencing delays due to limited transportation availability as a result of COVID-19. By placing order customers agree to the knowledge of such delay for all shipping methods including Priority/express shipping. We apologize in advance if your delivery has been delayed.  

Shipping times:

  • Order is processed within 3 to 5 business days. 
  • Orders take 3-4 weeks to be delivered to you depend on the carrier you choose at the checkout. 
  • Shipping time may vary depending on location, shipment method, and other factors.
  • Shipping time may vary during the Holidays.
  • We are not liable for unanticipated delays due to bad weather conditions or customs clearance procedures.

Lost/Stolen:

Dés Désir is not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.

It’s important to provide detailed and comprehensive shipping information when placing your order. Dés Désir is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.

    Shipping cost:

    • Shipping Cost may vary depending on your chosen delivery method and country you are in- Full price will be displayed at checkout.

    You can always track your order once your order is processed.